Course Trainers

I played a leadership role in Customer System Management under Resource Management at Grameenphone as a Trainer. I am good communicator, energetic, problem solver and good team player.

 

 

Md. Rafid Karim

Md. Rafid Karim Call Center Trainer

Program Objectives

Professional Customer Service (PCS)  

Course Duration :
2.5 months  
Course Hour :
220  
Lecture :
55  
Course Fee :
Free  
Location :
Class Room-2 (Unit # 10 A&B, Centerpoint Concord 14/A, Tejkunipara, Farmgate,Dhaka-1215, Bangladesh.)  
Language :
English  
Course Start :
20/07/2018  
Application Deadline :
18/07/2018  

Program Outline

Course covering

MARS Solutions Limited is going to start "Professional Customer Service" - Call Center Training under the Skill for Employment Investment Program (SEIP) which is to be sponsored by BACCO has been scheduled to be started from 20 April 2018. Each Trainee will get Tk. 5,000/- as training allowance for successful completion of the training course along with class attendance (attendance should be at least 90%).

Participants will get certificate & Job assistance which is subject to completion of the training course successfully. In addition to that the Participants will also get the opportunity to avail a 'Customer focused telephone skill' Course with certification as a training partner from British Council. We will provide job placement assistance for those who will complete the training course successfully. Please contact soon. As seat is limited, priority will be given to those who will contact early, and don’t miss such an ample opportunity.

Educational Qualification: Minimum Graduate or 4 years Diploma

 

Course Scedule

Class Time:

10:00 AM to 02:00 PM

03:00 PM to 07:00 PM

4 hours/day and 5 days in a week for each batch.

 
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